Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

AI companies are rolling out AI assist features that is giving privacy advocates their worst nightmare in years, finds Satyen K. Data is the new oil, is now an old adage. That doesn’t mean the AI ...

Once data is loaded into Excel, Copilot allows users to ask questions in natural language instead of building new formulas.

Stop your formulas from breaking by switching from grid-based coordinates (ROW) to stable table measurements (ROWS).

In workshops, plants and pits across Southern Africa, the craft of machinery maintenance is changing faster than many teams can keep up with. Ever-tightening production targets, increasingly complex ...

Move beyond personal productivity. Discover how CEOs are using AI agents to build an "invisible factory floor"—decomposing, ...

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