The North Carolina Legislative Building, with state seal in foreground, is pictured in March 2021. Dawn Baumgartner Vaughan [email protected] AI-generated summary reviewed by our newsroom.

A hiring blitz and process improvements at North Carolina's beleaguered Division of Motor Vehicles have helped cut average customer wait times by 31% in recent months — even as the number of office ...

A state audit released in August found that long wait times stemmed from staffing shortages, employee burnout, and outdated technology. Since then, the DMV has hired 64 new employees and expanded ...

AI-generated summary reviewed by our newsroom. Read our AI Policy. New law lets residents renew non-REAL ID licenses online twice consecutively. DMV reports over 18,000 fewer office visits in first ...

New law lets residents renew non-REAL ID licenses online twice consecutively. DMV reports over 18,000 fewer office visits in first two weeks after Oct.7. Changes enable up to 400,000 online ...

RALEIGH, N.C. (WTVD) -- During Governor Josh Stein's latest NC Strong Update he touted an improving customer experience at the DMV, strengthening recovery efforts after Hurricane Helene, and commented ...

The State Auditor found long waits are becoming more common, with 13.8% of visits lasting over two and a half hours, a nearly 80% increase since 2019. The White House ballroom saga could be worse for ...

According to NFL reporter Aaron Wilson, the Pittsburgh Steelers have signed a trio of players to their practice squad. The team signed offensive lineman Jack Driscoll, safety Darrick Forrest and ...