Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in ...

Every startup experiences a moment of reckoning: the point where the informal, relationship-driven approach to customer management becomes a liability rather than an asset. When a founder can hold the ...

It’s 11 p.m. on a weeknight. You’re at your desk researching customer relationship management (CRM) solutions for the third time this month. Your sales team is growing, customer information is ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Neal has more than 20 years of experience in financial and business journalism covering retail investing, airlines, pharmaceuticals, healthcare, sustainability, technology, and retail. He has worked ...