CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

WPP stock plunges 70% amid client losses; AI risk may be overstated, and FY2026 recovery could re-rate shares. Read here for a detailed analysis.

The USPS reminded customers that when post offices are closed, they can access postal products and services through the ...

The U.S. Postal Service issued an advisory on Tuesday noting that it will observe Presidents Day on Monday, Feb. 16. All Post ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

The U.S. Postal Service will close post offices across the country on Monday, Feb. 16, in observance of Presidents Day. There will be no mail delivery on this day.

Fora Travel's fourth annual Hot List forecast takes a look at the emerging travel trends.

One establishment was repeatedly out of compliance. Six locations were in compliance and two had zero violations.

The Jackson City Council approved a $422,887 contract with J. Ranck Electric, Inc. of Mt. Pleasant on Tuesday, Jan. 27 to ...

Berks County is divided into three jurisdictions: Reading, Muhlenberg Township and the rest of the county. Reading and Muhlenberg Township have their own food safety inspectors and the rest of the ...

Feb 10 (Reuters) - Uber and Baidu said on Tuesday they would launch autonomous ride-hailing services in Dubai in the coming ...

Russia’s pro-war military bloggers are up in arms over the Kremlin’s latest move against Telegram. After users across the ...