By leveraging AI to augment their processes, customer experience and product offerings, banks can personalize services, ...

Elon Musk and DOGE are proposing to eliminate 500,000 government jobs using artificial intelligence to do certain jobs and ...

The ability of AI to personalise marketing and sales strategies, allows businesses to develop tailored marketing messages and ...

The fast food industry is increasingly using artificial intelligence for order-taking at drive-throughs. Chains such as Panda ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Tragic incidents like Sewell’s highlight the urgency of understanding generative AI technologies (GenAI) and their impact on ...

AI isn’t just a buzzword anymore—it’s the invisible force shaping your everyday choices, from the ads you click to the ...

Rapidly evolving customer expectations are putting the logistics and transport sector under pressure to enhance customer ...

Toni Smith looks at how AI can help to streamline benefits administration, personalise offerings, and improving communication ...

At a glance Expert's Rating Pros ・Exclusive access to the Operator agent ・Full access to GPT-4o and all reasoning models ...

Some of the most commonly used AI in a typical person's life are speech and facial recognition systems (like on your iPhone), self-driving cars, digital assistants, chatbots like ChatGPT and image ...

Chatbots and virtual assistants are bridging the gaps between pharmaceutical brands and patients or HCPs. Customers crave real-time communications and these technologies allow them to immediately ...