Having received information that some BT customers had not received this information, Ofcom launched an investigation which ...

Ofcom opened an investigation into BT, which owns EE and Plusnet, having received information it may have failed to provide ...

Ofcom opened an investigation into BT, which owns EE and Plusnet, having received information it may have failed to provide ...

BT was fined and ordered to pay customers back, after the regulator found some EE and Plusnet users weren't given 'clear and ...

EE has unveiled ‘safer SIMs’, a trio of under‑18 mobile plans that bundle together network‑level content filters, throttled speeds, scam protection, and a ‘P.H.O.N.E.’ Chat guide. The move has been ...

UK mobile network operators are already required to ensure only adults can access adult content while using their network.

BT has refunded or credited £18 million to EE and Plusnet customers after Ofcom found it failed to provide required contract ...

BT was ordered to refund customers £18 million by the Ofcom regulator - check to see if you are entitled to a refund.

EE is rolling out new initiatives to better inform parents and keep younger customers safe online. New in-store online safety ...

Thousands unable to make calls as EE and BT networks down Thousands of EE and BT customers have reported they are unable to make or receive calls as the mobile phone network faces an outage.

Money blog: €20 charge for Britons travelling to EU from next year - what you need to know Welcome to the Money blog, Sky News' personal finance and consumer hub. Our daily feature on Mondays ...