All of these AI use cases may draw upon cloud’s capabilities to thread together multiple channels from various inputs. And ...

While it’s fair to say that AI is not new to cybersecurity, it’s also true that we can now do more with AI to improve ...

Counties and municipalities are acting now to ensure two-way radio devices and infrastructure are ready for inclement weather ...

Many state and local agencies that operate in the cloud have different technology needs than they did when they made their initial investments. As organizations re-evaluate their cloud environments, ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for such companies as PGP Security, McAfee, Cisco and Check Point. He is a recovering CISSP and ...

Elevating the citizen experience is a key goal for state and local agencies as they face pressure to modernize digital services for constituents and improve working conditions for employees. Often, ...

Walt Powell is the lead field CISO at CDW, specializing in providing executive guidance related to risk, governance, compliance and IT security strategies. Despite improving their resilience to ...

Modernizing contact centers is crucial for effective emergency response. By integrating AI, securing data, ensuring constant ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...