The acquisition offers an expansive portfolio to advance the critical priorities of CX organizations across the size and complexity spectrum ...

Landbase, the agentic AI company transforming how businesses grow, is announcing the acquisition of Adauris, the company that helps create custom intent signals through content generation. With this ...

Router and dtSearch are collaborating to offer an integrated solution utilizing the infoRouter electronic document management system (EDMS) and dtSearch’s enterprise and developer text retrieval ...

Organizations can automatically transcribe and summarize audio and video content and understand embedded multimedia within documents ...

Salesforce is unveiling Agentforce for Public Sector to augment government workers with digital labor—providing a digital workforce of intelligent AI agents—that can autonomously handle complex and ...

Archive360, the modern archiving company redefining the role of archiving in enterprise data management, is partnering with Neev Data, a pioneer in application-aware archiving for SAP and other ...

Maptician, the all-in-one workplace management platform, is announcing a bold new brand identity, website, and strategic direction focused on helping professional services firms unlock the full ...

This partnership has allowed Calabrio to develop and deploy innovative solutions for patient care contact centers ...