Print Unable (followed by a two digit code) means there is a mechanical malfunction of the Brother machine.

The message "Unable to Clean" (followed by a two-character code) will appear on the display for one of the following reasons: i. Foreign object, such as a paper clip ...

If you're unable to print from your computer, click on the link in the table below that corresponds to your operating system and connection type for troubleshooting steps. - Click here Click here if you need …

Check the warranty status of your machine by clicking on the Machine Warranty Calculator. If in warranty, contact Brother Customer Support or locate a Brother Authorized Service Center to …

1. Confirm the error message that is appearing on the display of the machine. - If "Install Starter Ink," go to step 2. - If a different message is displayed, search ...

Applies to: Macintosh or Windows Click here to display all models covered by this answer.

If the machine makes a squeaking or squealing noise when warming up or printing, follow the steps below. 1. Make sure your machine's power cord is directly connected to an electrical outlet. - If the …

Check the warranty status of your machine by clicking on the Machine Warranty Calculator. - If in warranty, it will instruct you how to schedule product replacement or repair. - If out of warranty, locate …

- If unsure how to cancel the print jobs on your computer, refer to Cancel a print job - Windows or Macintosh, then continue to step 2. 2. Is there a telephone cord or interface cable connected to your …

Preparation before threading 1. Turn the main power switch off for safety. 2. Raise the presser foot using the presser foot lever. When threading the needle, always be sure to lift the presser foot lever, and …