“It really begins to make possible what we've imagined for a long time.” Julie Ask shares how AI is helping organizations: ➡️ Deliver personalized experiences at scale ➡️ Transform how customer interactions are designed ➡️ Unlock the potential of CX in a digital-first world Join Julie in The Room Where It Happened: https://bit.ly/49xQWwu #TheRoomWhereItHappened #AI #CustomerExperience | NiCE

“We’re competing with the biggest and best companies in the world — and we’re changing how consumers experience brands.” — Scott Russell, CEO of NiCE AI isn’t on the horizon — it’s reshaping CX right now. In this episode of The Room Where It Happened, Scott shares how NiCE is: Leading AI innovation at hyper speed Forming strategic alliances to accelerate AI adoption Creating positive experiences at global scale Watch his full interview here: https://bit.ly/4sna7Ae #TheRoomWhereItHappened #Custom